Shipping Policy

At GolfShotPerfect, we’re committed to delivering premium golf equipment with the same precision you expect from your perfect swing. Our shipping and returns policies are designed to give you complete confidence when shopping with us.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

Note: We ship worldwide except to some Asian countries and remote areas as specified in our shipping policy. International shipments may be subject to customs delays beyond our control.

Returns & Exchanges

We stand behind every product we sell. If you’re not completely satisfied, we offer a hassle-free return process.

Return Policy Overview

• Return Window: 15 days from receipt of order
• Condition: Items must be unused, in original packaging with all tags and protective covers intact
• Proof of Purchase: Copy of receipt or order confirmation required

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Opened or used Golf Cleaning Products
• Personalized Golf Ball Markers (custom engraved items)
• Used Golf Balls (Bridgestone, Callaway, or other brands if removed from original packaging)

How to Return an Item

1. Contact Us: Email [email protected] within 15 days of receiving your order with:
   • Your order number
   • Reason for return
   • Preferred resolution (refund or exchange)
2. Wait for Approval: Our team will respond within 24-48 hours with return authorization and instructions
3. Package Securely: Include all original packaging, accessories, and tags
4. Ship to:
   GolfShotPerfect Returns
   1670 Robinson Lane
   Marietta, GA 45750
   USA

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product). We recommend using a trackable shipping service.

Refund Process

• Inspection: Once received, we’ll inspect your return within 3-5 business days
• Notification: We’ll email you about approval or rejection of your refund
• Processing: Approved refunds will be processed to your original payment method (Visa, MasterCard, JCB, or PayPal) within 5-10 business days
• Note: Original shipping fees are non-refundable

Exchanges

• Same-value exchanges: We’ll ship the replacement once we receive your return
• Higher-value exchanges: Place a new order after receiving your refund

Damaged or Defective Items

If you receive a damaged or defective item (like a golf club with manufacturing flaws), please contact us immediately at [email protected] with photos of the damage. We’ll arrange for a free return and expedited replacement.